Cost effective, high quality professional technicians with a personal touch you can relate to and depend upon.

Using CM Tech UK is like having an helping hand, ready to aid you in those times of need or even if you just need a piece of advice, we're here to help, all you need to do is pick up the phone and we'll be there for you.

"Quality of Service is of the upmost importance to us"

We believe that the customer must come first and Quality of Service is of the upmost importance to and that is why you can reach us in many different ways and although we would prefer to speak to you direct, we recognise that isn't always feasable and so we have created our support system based around you. Users can check on the status of their calls by logging into our helpdesk for the latest update on the call.

Our Services include the following:

• Network Audit
• Health Check
• Networking
• Remote Support
• Onsite Support
• Small Business Server Solutions
• Server Monitoring
• VPN and Remote Access
• Web Design

Network Audit

In a poorly designed network most users have incorrect security privileges and have the ability to install software on their own. In most cases the software installed is harmless such as games or music software, but every now and again someone installs illegally downloaded software.

When Illegal software is installed it can cost corporations in fines, but more importantly this can increase the risk of virus infected software and expose your network to an even greater threat.

When used in conjunction with our Health Check service we can help protect your network and PC's.

Health Check

Anti-Virus is a critical component of a functional PC and helps protect your data and ensure your office workflow. New Viruses and Trojans are developed from day to day and unless your Anti-Virus software is up to date you risk confidential company data being lost or more importantly leaked to undesirable third parties.

Without a functional Firewall hackers and unwanted applications can potentially have free roam around your network and not only expose your confidential data, but also commit crimes from your network such as attacking other businesses.

Microsoft frequently releases security updates and patches that fix security flaws discovered in the Windows operating system. Without these security updates your network is vulnerable to attack or misuse.

To loose vital company data could be critical to your business especially in the event of a total server failure. In some cases networks are peer to peer and do not have a server and data is stored individually on PC's. In these instances data is not backed up. See our Small Business Server section.

For more information on how to resolve these problems and more, please contact us.

Networking

CM Tech UK LTD will plan the most efficient way to build a scalable computer network to meet your specific needs. Our solution will be the most cost-effective approach to meet your long-term needs. CM Tech UK LTD can also expand and upgrade your for existing network to meet your expansion or development plans.

Here at CM Tech UK LTD, we always aim to create networks that are not just value for money, but also integrate with the latest technologies without costing a fortune.

We implement solutions based on Microsoft platforms including Windows NT 4.0 Server, Windows Server 2000, Windows Server 2003 and Windows 2008 Operating Systems. We also support and install Microsoft Small Business Server 2003 and Small Business Server 2008. More Info.

• Consultancy
• Design and planning
• Implementation
• Troubleshooting

Remote Support

Not all IT support calls require an onsite visit, but with remote support we can quickly resolve a multitude of problems. By illiminating the need for an onsite engineer we reduce the down time waiting for a response and increase your company's productivity. This reduces the overall cost to resolve the problem.

We use the latest in remote connection software to rapidly respond to your software problems. Other companies may require the use of pre-established VPN or remote desktop technologies often requiring a costly updgrade, but in many cases we can access your networks using your existing hardware.

With our online helpdesk, support is just a mouse click away. Visit our Helpdesk.

Onsite Support

For those times when remote support is not possible or suitable, we are more than willing to visit your premises and recitify the problem.

We have no call out fees and we aim to provide a high level of service.

Small Business Server

Windows Small Business Server is designed for small businesses. It is designed to work with existing technology, build on Microsoft best practices, and deliver a comprehensive network at an affordable price.

Have anytime, anywhere access to your business desktop, including e-mail, files, business applications, and more.

Share resources and equipment, such as Internet access, printers, to get the most value from your technology investments.

Enjoy compatibility and scalability. As your business needs change, Windows Small Business Server can change with you—easily add users, servers, and applications, or expand into other Microsoft technologies.

Work more efficiently and add more value to your business with an centralised administrative console.

Work confidently with a top performing network based on Windows Server technologies.

Server Monitoring

Your Server is the most important piece of equipment in your IT infrastructure and if you just leave it alone in the corner of a room and never check on it, then you could be heading for a crash. That's a pretty severe statement, but in reality with file sizes increasing, not to mention the massive increase in email attachments, your server can fill up very quickly, especially if it's 2 to 3 years old. So what, my server is running out of disk space? Well you could think like that, but without free disk space your server cannot save new data or process new emails and can often cause a complete network crash as programs stop running and network shares fail.

OK scary bit out of the way; there isn't any real need to panic as your server might be fine, but in my opinion, not knowing can just be as bad. We can automatically monitor your server based on a number critical criteria for the smooth running of your server. If we receive notification of any possible errors then we will act on your behalf to resolve the issue before it becomes a problem and the only thing you would know about it would be an email from our support team informing you of a corrected issue rather than you coming in Monday morning and finding your emails aren't being sent or received.

VPN and Remote Access

The popularity of the small home office (SOHO) has been growing in recent years and can offer employers and employees alike a new found flexibility to working attitudes.

Do you have employees who want or need to work from home?

If so, we can provide the solution for your needs. With VPN technology your corporate network can be securely accessed and grant users access to your data.

Web Design

In the modern World the Internet is a key source of information and if your company doesn't have a web presence it is severely limiting it's customer base.

With our help we can provide that presence, promoting your services, skills and products and in a modern, clean and friendly manor.